Their Reviews
FAQ
What makes Plume Intimates different from other lingerie brands?
Every Plume piece is handcrafted in small batches by skilled local artisans in Bali, using carefully selected fabrics chosen for how they feel against your skin. We're not a factory brand — we visit our tailors multiple times a week. When you buy Plume, you're investing in real craftsmanship, not fast fashion.
How do I know which size to choose?
Our pieces are designed with stretch elastic seams that adapt to your body, not the other way around. Our thongs and bras accommodate a wide range of shapes naturally. We recommend checking our size guide, and if you're between sizes, our team is happy to guide you — just reach out via Instagram or email.
Are Plume pieces worth the price? Why does handmade lingerie cost more?
Handmade means a real person — one of our Balinese artisans — spent time and skill on every stitch of your piece. No machines cutting corners. No mass production. The price reflects the quality of materials, the time invested, and a fair wage for the people who made it. We produce in small batches intentionally, so each collection remains exclusive.
Can I return or exchange my order if it doesn't fit?
We want you to love what you receive. If something isn't right, please contact us within 2 days of delivery, and we'll do our best to find a solution — exchange, credit, or refund depending on the situation. Items must be unworn and in original condition. Because we produce in small batches, exchanges are subject to availability.
Are your pieces ethically made?
Yes — and this is something we hold close to our hearts. Our artisans are local Balinese craftspeople we work with directly, visit regularly, and consider part of the Plume family. Buying Plume directly supports their livelihoods. We believe slow fashion and ethical production aren't optional extras — they're the foundation.
Where can I try Plume pieces in person before buying?
We have boutiques in Bali, Biarritz and La Reunion Island where you can discover Plume in person. Can't make it? Our detailed size guide and item descriptions are designed to help you shop with confidence online.
How do I care for my Plume lingerie to make it last?
Your Plume pieces deserve gentle care. We recommend hand washing in cold water with a mild detergent, and laying flat to dry away from direct sunlight. Avoid the washing machine and tumble dryer — silk and delicate blends need patience. Treated with care, your piece will remain beautiful for years.
I've never ordered from Plume before — how do I know I can trust this brand?
We're a small, real brand based in Bali — not a faceless online store. You can find us in boutiques across the island, follow our journey on Instagram @plumeintimates, or simply reach out — we personally respond to every message. Thousands of women have worn Plume. We'd love for you to be next.















